Shipping policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Areas
We currently provide shipping services within the United States.
Shipping Methods & Delivery Times
Standard Shipping
- Delivery Time: 5–8 business days
- Shipping Fee: $7.99
- Free Shipping: Available on orders of $79 or more
Express Shipping
- Delivery Time: 2–3 business days
- Shipping Fee: $14.99
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Order Tracking
After your order is shipped, a tracking number will be sent to your email. You can use the tracking information to check your package status.
If you do not receive your tracking information within 7 business days, please contact our customer support team.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to:
- Incorrect or incomplete shipping addresses
- Extreme weather conditions
- Carrier service interruptions
- Holiday shipping volume
We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Address Information
Please make sure your shipping address is correct and complete before placing your order. Once an order has been shipped, we may not be able to change the delivery address.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us:
Email: support@coldsheep.shop
Add:407 Briarwood Dr, Jackson, MS 39206,US